Symantec Messaging Gateway lets you save log files. Log files are saved in .txt format.
When you save a log file, you can view and print the file with a text editor application. You can also email the file. You must have Full Administration rights or Manage Status and Logs view or modify rights to save a log file.
Scanner log files do not contain individual log file links like the Control Center logs. When you save a Scanner log file, the text file contains all of the detailed log items that appear on the Control Center page. The Control Center log requires that you save the Log files that you want individually.
To save log files
In the Control Center, click Status > System > Logs.
Create a log.
Do any of the following:
To save a Scanner log file
Click Save Log.
To save a Control Center log
Do all of the following:
In the Log Files column, click on the Log File that you want to save.
In the File Download dialog box, click Save.
In the Save As dialog box, specify the file name and the location where you want to save the file, and click Save.