For example, assume that you create a content filtering policy whose actions is to create an incident in the Quarantine Incidents folder. The Message Review Approved Actions is deliver the message. The Message Review Rejected Actions is to delete the message. The Message Review Custom Actions is to archive the message. Assume that this policy is violated, and an incident is created in the Quarantine Incidents folder. If you approve the incident, the message is delivered. If you reject the incident, the message is deleted. If you select the custom action, the message is archived.
If you integrate with the Enforce Server, you can remediate incidents through either the Symantec Messaging Gateway Control Center or the Enforce Server administration console. When you remediate through the Enforce Server administration console, the status is immediately updated on both Symantec Messaging Gateway and the Enforce Server. However, the remediation actions that are taken through notification message links or through the Control Center are only updated on the Enforce Server administration console when Symantec Messaging Gateway updates its data with the Enforce Server.