How to automatically reload attribute plugins

Change the syntax in the file "Plugins.properties" located here:

Windows: C:\Program Files\Symantec\DataLossPrevention\EnforceServer\<version>\Protect\config

Linux: /opt/Symantec/DataLossPrevention/EnforceServer/<version>/Protect/config

# Automatic plugin reload.

# Specifies whether the plugins should be automatically reloaded every morning at 3:00. com.vontu.api.incident.attributes.AttributeLookup.reload = null

 >change it to<

com.vontu.api.incident.attributes.AttributeLookup.reload = true

Note:  This value is case sensitive.

Restart the Symantec DLP Manger Service and Symantec DLP Incident Persister Service

Check the logs in the tomcat directory:

Windows: C:\ProgramData\Symantec\DataLossPrevention\EnforceServer\<version>\logs\tomcat

Linux: /var/log/Symantec/DataLossPrevention/EnforceServer/<version>/tomcat

You should see the following result:

12 Nov 2007 03:00:19,798- Thread: 20 INFO [com.vontu.manager.admin.workflow.attributes.CustomAttributeLookup] Automatically reloading attribute plugins. Attributes are reloaded every 86400000 milliseconds.
12 Nov 2007 03:00:19,798- Thread: 20 INFO [com.vontu.util.config.SystemProperties] System Properties:
12 Nov 2007 03:00:19,891- Thread: 20 INFO [com.vontu.manager.admin.workflow.attributes.CustomAttributeLookup] Loaded Custom Attribute Lookup Plug-ins. The following Custom Attribute Lookup Plug-ins were loaded: com.vontu.lookup.csv.CsvLookup. 

See: Custom Attributes are not loading automatically even though the plugin works manually