- Set the password by using the xmlmodifier.jar command.
- If all fails reinstall the Scan Engine.
Using the xmlmodifier command:
- Stop the Scan Engine service on a Windows box or daemon on a Linux box/Solaris box
- Make a backup of the .xml configuration files, copy them to a different location.
- Reset the Scan Engine password with the xmlmodifier.jar command, please see the steps below to set the Scan Engine password value.
- Start the Scan Engine service on Windows box or daemon on Linux box/Solaris box
To set the password value with xmlmodifier.jar
- Open a command line interface (CLI) prompt, browse to:
<Drive>:\Program Files\Symantec\Scan Engine
ON Linux box/Solaris box - /opt/SYMCScan/bin
Type in:
xmlmodifier –p "<password>" configuration.xml
- ...where <password> is the password you wish to type to log into the web interface of Scan Engine.
Note: The password must be in the double quotes.
NOTE: If the following procedure fails to reset the password for the Scan Engine web interface, please copy the .xml files in the Scan Engine folder to a neutral location as a backup, then reinstall Scan Engine.