Software Versions: All 3.x versions are currently affected
Depending on the software version installed the SSL Visibility SV1800-F appliance Fail-To-Wire mechanism may not function properly. When the issue is present network traffic will not flow through the appliance.
Units running version 3.8.3 and above may experience the issue when power is lost.
Units running versions prior to 3.8.3 may experience the issue when power is lost or when halted/rebooted.
Engineering are working to identify and resolve the issue. The release notes will list this as a Known Issue and will be updated when resolved.
There are no workarounds at this time. To reduce the chances of this happening the SSL Visibility appliance should be running the latest version and the power supplies should be connected to redundant Uninterrupted Power Supply systems.
Imported Document ID: 000026073
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