Symantec changed certificates used by the Cynic servers. ATP versions prior to 3.2 do not have the new certificates and will need to update to get them.
Customers on versions 2.3, 3.0, 3.0.5 and 3.1 who have not upgraded to 3.2 yet have two options to get the updated DMAS/Cynic certificate issued by DigiCert.
This only updates the certificate for the Cynic servers. If this not done before May, 23 2019, there will be no way to update this cert besides a software update.
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This will clear the history and restart the chat.