2019 Symantec Intelligence Services and WebFilter Category and Application Update
Last Updated June 26, 2019
Updates and enhancements to Symantec Intelligence Services and WebFilter (formerly BlueCoat Intelligence Services and BlueCoat WebFilter) Categories and Application Classification are scheduled to become effective on October 8th, 2019 between 17:00 UTC and 21:00 UTC.
UPDATE 25 Jun 2019 — The product-specific information is now included in the attached PDF.
Why are we doing this?
To better support URL categories and web applications, it's vital that updates occur from time to time to ensure that the technology remains relevant and that naming conventions remain consistent with market trends. Additionally, many applications are misnamed, and some category names do not adequately relay the intent of the category.
What is the risk?
Any changes to categories or applications could potentially affect customer policy. If the customer has a policy in place where the category name will change, the customer will have to adjust their policy, or it could break.
Who is affected?
Any product that uses Symantec Intelligence Services or Symantec WebFilter could be affected, specifically:
Analytics & Reporting
Advanced Secure Gateway
Hybrid ProxySG and Web Security Service
Symantec WebFilter Automation Tool
Web Security Service
The category and application classification updates will be implemented in two stages:
Stage 1 - August 14, 2019 — The following changes will go into effect automatically:
New categories will become visible for testing, but they will not be populated with URLs until October 8, 2019; therefore, any test policies written against the new categories will not match until October 8, 2019
Category renames will take effect
Renamed applications will take effect
Renamed CASB Audit application attributes will take effect
Please note the following:
No existing categories will be removed until October 8, 2019
Intelligence Services AND WebFilter customers will see and benefit from the new categories and renamed categories
Stage 2 - October 8, 2019 — The following changes will go into effect automatically:
Intelligence Services and WebFilter customers will see website ratings populated into the new categories
Deleted categories and deleted applications will be removed from the Intelligence Services and WebFilter databases; all changes will become fully effective
These two stages provide a 120-day window to update your local policy to reflect the changes without disrupting service.
For a list of applications and categories to be changed refer to WebPulse_Category_Update_2019-06-25.pdf, attached to this alert.