Altiris™ Real-Time Console Infrastructure software lets you perform one-to-many out-of-band management tasks on a collection of computers with ASF, DASH, or Intel® vPro technology (Intel® AMT).
Features in this Release
The following are features of this release:
Support for Notification Server 7.0
Real-Time Console Infrastructure supports Altiris Notification Server 7.0.
Known Issues in this Release
The following are unresolved issues in this release. For additional information regarding an issue, click the Article ID link.
Running Out-of-Band Tasks on Intel AMT Computers
To run out-of-band Intel AMT tasks on a computer from the Symantec Management Console, a computer resource representing the computer must be present in the Notification Server database. If there is no such resource in the database, do one of the following:
Install the Altiris Agent on the client computer and send basic inventory.
As an alternative for agentless management, if you know the Intel AMT administrative password, run Network Discovery with the "Create NS Resources for: AMT/ASF Devices" option selected.
For Intel AMT computers that you configured in enterprise mode with Out of Band Management Component, run the Resource Synchronization policy. The resources appear in the Manage > Filters > Out of Band Management > Configuration > Configured Intel AMT Computers filter. This option also does not require the Altiris Agent to be installed.
Managing Intel AMT Computers Configured with TLS
Before you run out-of-band Intel AMT tasks on computers configured in enterprise mode with Transport Layer Security (TLS) enabled, make sure you have configured trusted domain suffixes in the Protocol Manager component. See the Symantec Management Platform Help.
"Restore State" Power Action Cannot Restore S4 and S3 States
The Restore State power action is not capable of putting computers into Stand-by (S3) or Hibernate (S4) states. Because of this, the Restore State power action powers off (if needed) the computer in an attempt to restore the Hibernate (S4) state and powers on (if needed) to restore the Stand-by (S3) state.
Incorrect Task Results (ASF)
On some computers with Broadcom firmware, ASF Power Management tasks return "Success" or "ASF credentials not valid" even though the power action could not be performed because Power Management is not allowed for the specified ASF user role.
Unknown State after "Power Off" Action (ASF)
The system state is reported as "Unknown" for a computer where the ASF "Power Off" power action was performed. This is a current ASF technology limitation.
This problem is manifested in the following scenarios:
It is impossible to run a job such as Power Off > perform another task > Restore State.
It is impossible to run a job such as the following twice: Power On > perform another task > Restore State.
Powering Off Intel ASF from S3 State (ASF)
Some Intel ASF hardware does not support power off from the S3 state. You can try to power on the computer and then run the power off command again. Broadcom ASF does not have this problem.
ASF Credentials for the Administrator Role Only (ASF)
ASF credentials provided in the Protocol Manager component's configuration pages are for the Administrator role only. See the Symantec Management Platform Help.
Imported Document ID: DOC1635
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