Only users with an email address can be set up as roaming users - their email address is used as their logon name.
To activate a user for roaming
Select Services > Web Security Services > Roaming.
Click the Users tab.
When you first open this tab, the first page of users is shown. If the user of interest is not visible, type their name or type their email address in the Enter Keyword box and click Search.
The users are listed showing their Active status (as Yes or No) and whether they have a password set.
Users set their own password. The Password column shows whether they have set their password yet, to use the service. Users who are active but have no password were configured in the portal for Web Security but have not browsed the web when they roam.
Select the check box next to the required user and click Activate Selected. The Active status of the user changes to Yes. As long as their computer has been configured with an appropriate PAC file, the user can then log on to use roaming,
Imported Document ID: HOWTO101573
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