To locate the Roaming section in the portal
Select Services > Web Security Services > Roaming.
To enable the Roaming service
In the Settings tab, click Enable Roaming.
To set the password expiry period
In the Settings tab, select the Password Expiry period from the list, as appropriate for your security policy.
When a user's password expires, they are sent an email with a link enabling them to reset their password.
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This will clear the history and restart the chat.