When Remote Connect users browse the web for the first time, Web Security prompts for their user name and password. The user name is their normal business email address.
When you set up the user in the portal, the system sends them an email prompting them to set up a web roaming password. If they subsequently forget this password, the Forgotten password link on the logon page enables them to reset their password.
Imported Document ID: HOWTO101580
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