The Smart Connect software is supported on the following operating systems:
Windows 10 (Smart Connect Ver. 2.0 - 2.2)
WIndows 8.x (Smart Connect Ver. 2.0 - 2.2)
To download the software
In the portal, click Tools > Downloads.
In the Web Agent section, select the language version you require and click Download.
If you have not been provisioned with the Smart Connect service, this link does not appear in the portal.
Download the installation file SmartConnectSetup.msi.
Your license key for the agent software is displayed on this page in the portal. You must have this key when you install the agent software on users' computers.
You must download the software again whenever there is an update. The Support team alerts you when an update is available.
See Configuring Smart Connect.
Subscribing will provide email updates when this Article is updated. Login is required to Subscribe
Thanks for your feedback. Let us know if you have additional comments below. (requires login)
This will clear the history and restart the chat.