A phishing email does not contain a virus. A phishing email aims to persuade someone to log on to a Web page which is disguised as a reputable page. While they enter information, the information is stolen.
Because these emails do not contain malicious code, we do not detect a virus and therefore we permit the mail to reach you. These emails represent a risk to the security of your personal data.
It is harder to detect phishing emails than to detect malicious code and it is therefore a complimentary service to our antivirus service.
Types of phishing attack:
Currently, there are two types of phishing attacks: By email and by mobile technology, including Blackberrys and PDAs.
An email phishing attack email invariably asks you to click on a link that directs you to a fake Web site logon page.
A phishing attack through mobile technology usually mentions an account update of sorts, requiring you to dial a free number.
Detecting a phishing attack:
We look at the alleged sender, as well as the body text and the links within the email. Phishing attacks have fewer features to detect than malicious code attachments. Also, because we have many financial institutions as customers, we cannot be as aggressive with these detections as we are with antivirus services .
KB: Email Services
Updated: 16 April 2012
Solution ID: v51752840
Imported Document ID: HOWTO101623
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