Getting "Another installation is requiring a reboot to complete changes to the system."
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Getting "Another installation is requiring a reboot to complete changes to the system."

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Article ID: 178337

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Updated On:

Products

IT Management Suite Client Management Suite

Issue/Introduction

There is a new reboot check message:

  • In some cases, user is required to create an offline installation package, support package, or update licenses.
  • Symantec Installation Manager (SIM) performs this check only when the user is performing installation or upgrade tasks.
  • Rebooting the computer is now a Required task in ITMS 8.7.1, and the following message is displayed after SIM is launched:

"Another installation is requiring a reboot to complete changes to the system...."

Environment

ITMS 8.x

Resolution

To skip the pending reboot check, use the following regkey (key is not created by default):

HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\Aim\IgnorPendingReboot 

Create a Key called "IgnorPendingReboot", with DWORD value name as Enable and set the values as mentioned below.

•Enable = 1   Ignores pending reboot
•Enable = 0   Checks for reboot