Configuring a site to use a private Insight server for reputation queries
Last Updated April 24, 2019
Private Insight server settings let you direct client reputation queries to an intranet server, if you have purchased and installed Symantec Insight for Private Clouds. Symantec Insight for Private Clouds is typically installed in networks that lack Internet connectivity. The private Insight server stores a copy of Symantec Insight's reputation database. Symantec Endpoint Protection reputation queries are handled by the private Insight server rather than Symantec's Insight server.
The private server downloads the Symantec Insight data over an encrypted, secure connection. You can manually update the Insight data or use third-party tools to check for updates and download the data automatically. Your update method depends on your network and the type of server on which you run Symantec Insight for Private Clouds.
When you use a private Insight server, Symantec does not receive any queries or submissions for file reputation.
To configure a site to use a private Insight server for reputation queries
In the console, on the Admin page, select Servers.
Select the site, and then under Tasks, select Edit Site Properties.
On the Private Insight Server tab, make sure that you check Enable private Insight server.
You must also enter the Name, Server URL, and Port number.
If you change an existing Server URL to an invalid URL, clients use the previously valid URL for the private Insight server. If the Server URL has never been configured and you enter an invalid URL, clients use the default Symantec Insight server.
At the next heartbeat, your clients start to use the specified private server for reputation queries.