Registration of a CCS Agent with a CCS Manager establishes secured communications between the agent and manager. Each agent can register to one manager or multiple managers. You can register an agent to a manager during or after the installation.
During an agent registration, the following information about the agent computer is fetched:
The name of the agent
The IP addresses of the agent computer
The FQDN of the agent computer
The host name of the agent computer
The operating system on which the agent is installed
OS details of the agent computer
The ESM version that is installed on the agent
The port that the agent uses to communicate with the manager
The proxy agent of the agent computer
Whether LiveUpdate is enabled for the agent
The agent name must not contain more than 61 characters. Agent registration fails if the agent name contains more than 61 characters.
Your user account must have the following permissions to be able to register an agent to a specific manager:
CCS Agents can only register with the CCS Managers that use the same communication port.
You must re-register the agents if you change the IP address of a CCS Manager. When you register an agent to a manager, a key is generated and is stored in the manager database. The registration key is used to establish communication between the manager and its agent. If you change the IP address of the manager, the registration key becomes invalid. When you re-register the agent, a new registration key is generated, which is used for re-establishing the communication between the manager and its agent.
If an agent is registered to multiple managers, then you must use the same format for the agent name to register the agent to the other managers. For example, if you use the IP address to register an agent, then use the IP address to register the agent to other managers.
The CCS Manager must have a valid license to register CCS Agents.
Perform the following procedure before registering the CCS Agent:
Log on as administrator or use a role that is equivalent to an administrator.
You can register the Agent by launching the Agent Configuration Utility from the CCS Agent Installer or by clicking Start > All Programs > Symantec Corporation > Symantec Control Compliance Suite > Agent Configuration.
In the Configure CCS Agent dialog box, in the left pane, click Registration.
In the Agent Information section, click the appropriate option for the agent name. The FQDN (Fully Qualified Domain Name) option is selected by default.
In the Manager Information section of the CCS Agent Registration panel, do the following:
In the Manager Name text box, type the name of the CCS Manager.
In the Port text box, type the port number for the CCS Manager.
Computers that run Symantec managers and agents must use the same communication port to register the agents.
Perform this step if you are registering the agent for message based data collection. You must first enable the CCS Application Server and CCS Manager for message based data collection.