Installing the Oracle Instant Client for data collection on Oracle
If you are collecting data on the Oracle platform, you require the Oracle Instant Client 12.1 files to run on the CCS Manager. If the files are not present on the CCS Manager then the data collection job for Oracle fails and the following error message is displayed:
Exception occurred The 'Symantec CCS Oracle Database' data-collection module could not be initialized
To install Oracle Instant Client 12.1
NOTE: The 32bit version of the Oracle Instant Client v12.1 must be used.
Locate the Oracle Instant Client version 12.1 files on your Oracle product support website and download the Instant Client Package - Basic package.
Unzip the contents of the package to a directory at a known location.
Symantec recommends that the Oracle Instant Client files must not be stored in the Control Compliance Suite installation directory.
Add the directory path to the PATH environment variable at system level.
Restart the CCS Manager.
Imported Document ID: HOWTO107163
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