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Formerly referred to as App Center. Mobility Suite is an integrated, modular solution on a singular platform with the flexibility to license the or individual modules: Symantec Mobility: Device Management (MDM), Symantec Mobility: Application Management (MAM), and Symantec Mobility: Threat Protection (Norton) |
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Secure Email Proxy manages access to your organization's Exchange ActiveSync mail server. It provides an access control point for email traffic to registered devices. When users attempt to access corporate email from their devices, the connection requests are routed through the email proxy. The email proxy verifies the connections come from approved users on registered devices. |
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When the PushService role is enabled, you receive email push notifications to your Symantec Secure email application when it is running in the background. Enabling the PushService role is done by running a post installation command (./setup.sh --configure pushemail and configuring the push email settings section in the cluster configuration page. |
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When you install secure email proxy, a local cache store is installed. The local cache uses Redis (open source data and cache store). Elements stored in the local cache are exclusive to the proxy instance. |
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When you install secure email proxy, a distributed cache store is installed. The distributed cache uses Redis (open source data and cache store). Elements stored in the distributed cache are shared among other email proxy instances residing in the same cluster. The distributed cache instances associated with each email proxy nominate a master. The remaining distributed cache instances (slaves) send their data and key elements to the master. In turn, the slave distributed cache instances will receive data and key information from the master. |
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ActiveSync is a service that allows a mobile device to be synchronized with either a desktop PC or a server running a compatible software product including Microsoft Exchange Server. ActiveSync typically runs on Exchange Servers. As ActiveSync can be run separate from an exchange server, you see the term ActiveSync server throughout this chapter. |
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EWS (Exchange Web Services) provides the functionality to enable client applications to communicate with the Exchange server. |
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The CAS (Client Access Server) is a Microsoft Exchange server role that handles all client connections to Microsoft Exchange server. The CAS supports all client connections to Exchange Server from Microsoft Outlook and Outlook Web App (OWA), as well as ActiveSync applications such as Symantec Secure email. In a high volume environment, it is common to have CAS servers arranged in arrays with a load balancer at the front-end of the CAS array. |
Callback Server |
The callback server represents the IP address or FQDN of the server that the exchange server "calls back" in response to a request from the email proxy for email for a specific device. The callback server address is the email proxy server address or the address of a load balancer at the front end of an email proxy cluster. |
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A load balancer distributes incoming requests across multiple computing resources. In high volume organizations, load balancers manage an even distribution of work between servers in an array or cluster. |
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APNS (Apple Push Notification Service) is an Apple based service that forwards notifications of 3rd party applications to iOS devices. |
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SPOC (Single Point of Contact) is a Symantec cloud based service. Secure email proxy uses SPOC as intermediary to APNS to facilitate push email notification to devices running iOS Symantec secure email. |
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Symantec SSO (Single Sign On) is a Symantec cloud based service that manages credential access between multiple elements in the secure email proxy architecture. |
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DMZ is a subnetwork that has access to the internet while also maintaining access to an organization's internal (intranet) resources. (i.e, exchange server, SQL server.....etc) Secure email proxy is often installed into an organization's DMZ. |
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