However, the Browse link and Advanced button will not work when accessing the RemoteControl.aspx page directly, because those actions require some session-specific data to be passed to it from the main Symantec Management Console (SMC) page, and that data is missing if the Console page is bypassed.
Therefore, Symantec recommends that users access the main SMC page first at
and then click
Actions > Remote Management > Remote Control.
Note that a user's access to the Remote Control page is dependent upon the appropriate permissions and privileges within the SMC. The user who is connected to the SMC must belong to a Security Role which has sufficient Privileges and Permissions within the SMC for pcAnywhere Solution, otherwise the user will not have access to the Remote Control web page (or perhaps even the main Console page) and will receive an error like this...