Software usage tracking is only available on Windows computers.
Inventory Solution provides the software-based usage tracking option to help you track application usage and prepare for managing software licenses.
You enable the software-based usage tracking option for the managed software products and view gathered usage tracking data in the Symantec Management Console Software views.
You can track usage of a managed software product only if at least one software component in the software product has the association with one or more key program files. Otherwise, when you try to enable the software-based usage tracking option by checking Turn on metering / usage tracking for this software product in the Software Product dialog box, you get the following error message:
"Associate at least one program to meter / track usage."
The key program files that are installed with an MSI-based installer get automatically associated with the relevant software components.
For the following program files, you create associations manually when you enable the software-based usage tracking option in the Software Product dialog box:
The program files that are installed with non-MSI-based installers.
The program files that are not determined as key program files and have no component-to-file association.
The program files that do not match any key program files that are already associated with the software component of a metered software product.
When you associate key program files to software components of the software product, the best practice is to use a more granular approach to usage tracking. To use this method, each software component must be associated with the correct key program file. The version of the associated key program file should correspond to the version of the relevant software component. As a result, you can view the usage of all components and versions of the metered software product.
For example, in the software product Adobe Reader 9, you add the program file AcroRd32.exe with the version 18.104.22.1680 to the software component Adobe Reader 9.5.0 English with the version 9.5.0. You add the program file AcroRd32.exe with the version 22.214.171.1248061200. to the software component Adobe Reader 9 English with the version 9.0.0.
This task is a step in the process for tracking usage of the managed software products.