Delivering a new version of software using Software Workspace Virtualization
Client Management Suite lets you remotely deliver software into virtual layers. You can achieve this by using the functionality that is provided by Software Management Solution and the Symantec Workspace Virtualization software.
Software Management Solution provides intelligent and bandwidth-sensitive distribution and management of software from a central Web console. Software Management Solution lets you make sure that the correct software gets installed, remains installed, and runs without interference from other software.
For more information, see the Altiris Software Management Solution from Symantec User Guide.
The Symantec Workspace Virtualization software lets you place applications and data into managed units, called Virtual Software Layers. It lets you instantly activate, deactivate, or reset virtual layers together with the applications that are installed in them.
Client Management Suite integrates Software Management Solution with Symantec Workspace Virtualization and lets you perform managed software deliveries into virtual layers using the Symantec Management Console.
You can deliver a newer version of software into a new virtual layer and then swap the layers on the next computer restart. Mozilla Firefox is used as the example here. Firefox has a built-in auto-update feature, so it may not be necessary to update this kind of software using Client Management Suite. However, the automatic updates may be disabled by an administrator. Also, the autoupdate feature is not available to non-administrative users. In this case, you can update Firefox in the production environment.
Symantec recommends to first perform this process in a test environment.
Make sure that Mozilla Firefox is not already installed on the client computer. Installing another version of Firefox in a virtual layer may conflict with this software installation. If you cannot uninstall Firefox, choose a different software for this procedure.
The following procedure introduces the functionality that is available in Client Management Suite. If unexpected issues occur, please ignore them if possible.
Table: Process for delivering a new version of a software using Software Workspace Virtualization
Meet the prerequisites.
You must have Symantec Management Agent installed on the client computers. The client computers must be registered with Notification Server.