If you install Symantec Endpoint Protection Manager with a SQL Server database, there are specific configuration requirements for SQL Server.

Before you create the database, Symantec recommends that you install a new instance of SQL Server that conforms to Symantec installation and configuration requirements. You can install a database in an existing instance, but the instance must be configured properly or your database installation fails. For example, if you select a case-sensitive SQL collation, your installation fails.

Warning:

To maximize the security posture of remote SQL Server communications, place both servers in the same secure subnet.

Table: Required SQL Server configuration settings

Configuration setting

Installation requirement

Instance name

Do not use the default instance name. Create a name such as SEPM.

By default, a database named Sem5 is created in the SQL Server instance when you install Symantec Endpoint Protection Manager. The default name is supported, but can cause confusion if you install multiple instances on one computer.

Authentication configuration

Mixed mode or Windows Authentication mode

See About SQL Server database authentication modes.

sa password

Set this password when you set Mixed Mode authentication.

Enabled protocol

TCP/IP

IP addresses for TCP/IP

Enable IP1 and IP2

TCP/IP port numbers for IP1, IP2, and IPALL

Set TCP Dynamic Ports to blank, and specify a TCP port number. The default port is typically 1433. You specify this port number when you create the database.

The Symantec Endpoint Protection Manager database does not support dynamic ports.

Remote connections

Must be enabled. TCP/IP protocol must also be specified.

If your database is located on a remote server, you must also install SQL Server client components on the computer that runs Symantec Endpoint Protection Manager. SQL Server client components include BCP.EXE. The version number of the SQL Server client components should be the same as the version number of SQL Server that you use. Refer to your SQL Server documentation for installation instructions.

During the Symantec Endpoint Protection Manager database configuration phase of the installation, you select and enter various database values. Understand the decisions you must make to correctly configure the database.

Table: SQL Server database settings displays the settings that you might need to know before you begin the installation process.

Table: SQL Server database settings

Setting

Default

Description

Server name

local host name

Name of the computer that runs Symantec Endpoint Protection Manager.

Server data folder

SEPM_Install\data

Folder in which the Symantec Endpoint Protection Manager places data files including backups, replication, and other Symantec Endpoint Protection Manager files. The installer creates this folder if it does not exist.

The default value for SEPM_Install is C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager.

For 32-bit systems (12.1.x only), it is C:\Program Files\Symantec\Symantec Endpoint Protection Manager.

Encryption password

None

The password that encrypts communication between Symantec Endpoint Protection Manager and clients. The password can be from 6-32 alphanumeric characters and is required.

Document this password and put it in a secure location. You cannot change or recover the password after you create the database. You must also enter this password for disaster recovery purposes if you do not have a backed-up database to restore.

See Disaster recovery best practices for Endpoint Protection.

Database server

local host name

Name of the computer where SQL Server is installed, and the optional instance name. If the database server was installed with the default instance, which is no name, type either host name or the host's IP address. If the database server was installed with a named instance, type either host name\instance_name or IP address\instance_name. The use of host name only works with properly configured DNS.

If you install to a remote database server, you must first install the SQL Server client components on the computer that runs Symantec Endpoint Protection Manager.

SQL Server Port

1433

The port that is used to send and receive traffic to the SQL Server.

The use of port 0 is not supported. Port 0 specifies a random, negotiated port.

Database Name

sem5

Name of the database that is created.

Database user name

sem5

Name of the database user account that is created. The user account has a standard role with read and write access. The name can be a combination of alphanumeric values and the special characters ~ # % _ + = | : .. The special characters ' ! @ ' $ ^ & * ( ) - { } [ ] " \ / < ; > , ? are not allowed. The following names are also not allowed: sysadmin, server admin, setupadmin, securityadmin, processadmin, dbcreator, diskadmin, bulkadmin.

Database password

None

The password that is associated with the database user account. The name can be a combination of alphanumeric values and the special characters ~ # % _ + = | : . /. The special characters ! @ * ( ) { } [ ] ; , ? are not allowed.

SQL Server native client folder

SQL Server 2005 (12.1.x): Install directory\90\Tools\Binn

SQL Server 2008: Install directory\100\Tools\Binn

SQL Server 2012: Install directory\110\Tools\Binn

SQL Server 2014 / 2016 / 2017: Install directory\Client SDK\ODBC\110\Tools\Binn

(SQL Server 2017 support added as of 14 RU1.)

Location of the local SQL native client directory that contains bcp.exe.

The installation paths that are shown represent the default paths for Microsoft SQL Server. Install directory represents the installation drive and directory for Microsoft SQL Server.

To install the SQL Server native client, see the Microsoft TechNet page appropriate for your version of SQL Server:

Installing SQL Server Native Client

Server user name

None

Name of the database server administrator account, which is typically sa.

Server password

None

The password that is associated with the database server administrator account, which is typically sa.

Database data folder

Automatically detected after you click Default.

SQL Server 2005 (12.1.x): Install directory\MSSQL.1\MSSQL\Data

SQL Server 2008: Install directory\MSSQL10.MSSQLSERVER\MSSQL\Data

SQL Server 2008 R2: Install directory\MSSQL10_50.MSSQLSERVER\MSSQL\Data

SQL Server 2012: Install directory\MSSQL11.MSSQLSERVER\MSSQL\Data

SQL Server 2014: Install directory\MSSQL12.MSSQLSERVER\MSSQL\Data

SQL Server 2016: Install directory\MSSQL13.MSSQLSERVER\MSSQL\Data

SQL Server 2017: Install directory\MSSQL14.MSSQLSERVER\MSSQL\Data

(SQL Server 2017 support added as of 14 RU1.)

Location of the SQL Server data folder. If you install to a remote server, the volume identifier must match the identifier on the remote server.

The installation paths shown represent the default paths for Microsoft SQL Server.

  • If you install to a named instance on SQL Server 2005, the instance name is appended to MSSQL with a dot numeric identifier. For example, \MSSQL.n\MSSQL\Data

  • If you install to a named instance on SQL Server 2008, the instance name is appended to MSSQL10. For example, \MSSQL10.instance name\MSSQL\Data

  • If you install to a named instance on SQL Server 2008 R2, the instance name is appended to MSSQL10_50. For example, \MSSQL10_50.instance name\MSSQL\Data

  • If you install to a named instance on SQL Server 2012, the instance name is appended to MSSQL11. For example, \MSSQL11.instance name\MSSQL\Data

  • If you install to a named instance on SQL Server 2014, the instance name is appended to MSSQL12. For example, \MSSQL12.instance name\MSSQL\Data

  • If you install to a named instance on SQL Server 2016, the instance name is appended to MSSQL13. For example, \MSSQL13.instance name\MSSQL\Data

Note:

Clicking Default displays the correct installation folder if you entered the database server and instance name correctly. If you click Default and the correct installation folder does not appear, your database creation fails.

See Installing Symantec Endpoint Protection Manager.

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