Before you begin the Symantec Endpoint Detection and Response software update, make sure that you back up the management platform or all-in-one appliance.
To update the Symantec EDR software in the EDR appliance console
In the EDR appliance console, click Settings > Appliances.
Click the Update Software option for the device that you want to update.
The management platform must be updated first. Once it is updated, you can initiate updates for each of the network scanners from the EDR appliance console.
An update can take some amount of time. The appliance automatically restarts when an update is completed. If an error occurs during the update process, you can use the update status command in the command line interface to find out more information about the status of the last performed update.
To update the Symantec EDR software using the CLI
On the management platform or all-in-one appliance, run the update command with desired options.
For example, to update to the latest version of Symantec EDR software, enter:
You can use the status option of the update command to obtain the status of a currently running update, or if the update is completed (or terminated) the status of the last performed update is provided.