Symantec Messaging Gateway provides details about the status of your virus definitions.
The LiveUpdate status provides the following details:
Last LiveUpdate attempt
The day, date, and time that Symantec Messaging Gateway last attempted a virus definition update.
Last virus definitions LiveUpdate status
Whether the last attempted virus definition update was successful.
Virus definitions version (revision)
The version of the current virus definitions.
Current virus definition manifest
A list of virus definitions that are contained in this update.
To view the status of your virus definitions
In the Control Center, click Malware > Settings > LiveUpdate.
The LiveUpdate status appears under the LiveUpdate Settings label.
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This will clear the history and restart the chat.