Symantec Messaging Gateway can notify the persons that you specify that an incident has occurred. Symantec Messaging Gateway provides a default notification message that you can modify as necessary.
You can customize notification messages such that recipients can view or remediate the incident by clicking a link in the email notification message. The link takes the user to the Control Center page where they address the incident. You can also specify whether users must type their credentials to access the Control Center when they click the link or if they can auto-authenticate.
You can have one notification message for each incident folder. That message can be unique or it can be the same message that you use for a different incident folder.
This notification differs from the Notifications resource. The Notifications resource lets you send notification messages to the message sender, message recipient, or a third party to indicate that a policy is violated. The Notifications resource is the notification that is sent when the policy action is to Send notification.