You can provide settings for an alternate mail server in case your default mail server fails to send reports and alerts to administrators.
To specify a mail server for alerts and reports
In the Web GUI, click Administration > Configuration > Email.
Specify your own mail server IP address, port, and email address from which email should appear to be from.
The mail server that you specify must support the SMTP email protocol.
Uncheck Requires Authorization if the server does not require authentication.
This server does not require authentication.
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This will clear the history and restart the chat.