Testing the bypass mode

When you configure the appliance in the inline network configuration, the appliance enters bypass mode if it cannot function or is turned off. In bypass mode, Internet traffic is routed through the LAN port and the WAN port, but no monitoring or blocking occurs. For bypass mode to function properly, ensure that you use the proper type of Ethernet cables to connect to the LAN. LEDs on the back of the Symantec Web Gateway appliances indicate bypass mode if it is not turned off.

To test the bypass mode

  1. In the Web GUI, click Administration > Configuration > Operating Mode, and then uncheck Service Enabled to disable Symantec Web Gateway.

    When you disable the service, Symantec Web Gateway is in bypass mode.

    See About ensuring Internet connectivity if Symantec Web Gateway is disabled.

  2. With Symantec Web Gateway service disabled, try to access the Internet from a computer in the LAN.

    You should be able to access the Internet. The bypass LEDs on the back of the Symantec Web Gateway appliance should be on but not blinking.

    See Connections, ports, and indicators on the Symantec Web Gateway appliance.

  3. Click Administration > Configuration > Operating Mode, and then check Service Enabled to enable Symantec Web Gateway.

  4. Test Symantec Web Gateway to ensure that it functions properly.

    See Testing Symantec Web Gateway for successful blocking or monitoring.

Imported Document ID: HOWTO54165
Legacy ID: v40553678_v58977240

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