Configuring clients to download content from an internal LiveUpdate server

HOWTO80896
Last Updated April 24, 2019
Copy Article Title/URL
Feedback
Subscribe

By default, your Windows clients get their updates from the management server. If you select the default management server and your environment includes Mac and Linux computers, Mac and Linux clients get their updates from the default LiveUpdate server.

If you manage a large number of clients, you may want to use Group Update Providers (GUPs) for Windows clients. GUPs reduce the load on the management server and are easier to set up than an internal LiveUpdate server.

See Using Group Update Providers to distribute content to clients.

If you don't want to use the default management server or Group Update Providers for client updates, you can:

  • Set up an internal LiveUpdate server.

  • Use a Symantec LiveUpdate server that is external to your network.

To use an internal LiveUpdate server, you must perform the following tasks:

  • Install the internal LiveUpdate server.

    For more information about using an internal LiveUpdate server, refer to the LiveUpdate Administrator's Guide.

    Note:

    Symantec Endpoint Protection Manager no longer includes legacy support for LiveUpdate Administrator 1.x. To continue using an internal LiveUpdate server, you should upgrade to the latest version of LiveUpdate Administrator. Support for LiveUpdate Administrator 2.x and later is always enabled.

  • Use the LiveUpdate Settings policy to configure your clients to use that internal LiveUpdate server.

Note:

You can specify proxy settings for the clients that connect to an internal LiveUpdate server for updates. The proxy settings are for updates only. They do not apply to other types of external communication that clients use. You configure the proxy for other types of client external communication separately.

See Specifying a proxy server that clients use to communicate to Symantec LiveUpdate or an internal LiveUpdate server.

To configure Windows clients to use an internal LiveUpdate server

  1. Under Policies, click LiveUpdate.

  2. On the LiveUpdate Settings tab, right-click the policy that you want and then click Edit.

  3. Under Windows Settings, click Server Settings.

  4. In the Server Settings pane, check Use a LiveUpdate server.

  5. Click Use a specified internal LiveUpdate server, and then click Add.

  6. In the Add LiveUpdate Server dialog box, type the information that you need to identify and communicate with the server that you want to use.

    For example, for the URL:

    • If you use the FTP method (recommended), type the FTP address for the server. For example: ftp://myliveupdateserver.com

    • If you use the HTTP method, type the URL for the server. For example:

      Domain name: http://myliveupdateserver.com

      IPv4 address: http://192.168.133.11/Export/Home/LUDepot

      IPv6 address: http://[fd00:fe32::b008]:80/update

    • If you use the LAN method, type the server UNC path name. For example, \\myliveupdateserver\LUDepot

  7. If required, type in a user name and password for the server.

    Note:

    If you use a UNC server, then LiveUpdate requires that you use the domain or workgroup in addition to the user name. If the computer is part of a domain, use the format domain_name\user_name

    If the computer is part of a workgroup, use the format computer_name\user_name.

  8. Under LiveUpdate Policy, click Schedule to set up a schedule for updates through LiveUpdate.

    See Configuring the LiveUpdate download schedule to client computers.

  9. Click OK.

  10. Click Advanced Settings.

    Decide whether to keep or change the default user settings, product update settings, and non-standard header settings. Generally, you do not want users to modify update settings. You may, however, want to let users manually launch a LiveUpdate session if you do not support hundreds or thousands of clients.

    See Configuring the amount of control that users have over LiveUpdate.

  11. Click OK.

To configure Mac clients to use an internal LiveUpdate server

  1. Under Policies, click LiveUpdate.

  2. On the LiveUpdate Settings tab, right-click the policy that you want and then click Edit.

  3. Under Mac Settings, click Server Settings.

  4. Click Use a specified internal LiveUpdate server, and then click Add.

  5. In the Add LiveUpdate Server dialog box, type the information that you need to identify and communicate with the server that you want to use.

    For example, for the URL:

    • If you use the FTP method (recommended), type the FTP address for the server. For example: ftp://myliveupdateserver.com

    • If you use the HTTP method, type the URL for the server. For example:

      Domain name: http://myliveupdateserver.com

      IPv4 address: http://192.168.133.11/Export/Home/LUDepot

      IPv6 address: http://[fd00:fe32::b008]:80/update

  6. If required, type in a user name and password for the server and then click OK.

  7. If your server uses FTP, click Advanced Server Settings.

  8. Click the FTP mode that the server uses, either Active or Passive, and then click OK.

  9. Under Mac Settings, click Advanced Settings.

    If you want to let client computers get product update settings through LiveUpdate, click Download Symantec Endpoint Protection product updates using a LiveUpdate server.

  10. Click OK.

To configure Linux clients to use an internal LiveUpdate server

  1. Under Policies, click LiveUpdate.

  2. On the LiveUpdate Settings tab, right-click the policy that you want and then click Edit.

  3. Under Linux Settings, click Server Settings.

  4. Click Use a specified internal LiveUpdate server, and then click Add.

  5. In the Add LiveUpdate Server dialog box, type the information that you need to identify and communicate with the server that you want to use.

    For example, for the URL:

    • If you use the FTP method (recommended), type the FTP address for the server. For example: ftp://myliveupdateserver.com.

    • If you use the HTTP method, type the URL for the server. For example:

      Domain name: http://myliveupdateserver.com

      IPv4 address: http://192.168.133.11/Export/Home/LUDepot

      IPv6 address: http://[fd00:fe32::b008]:80/update

  6. If your server uses FTP or HTTPS, click Advanced Server Settings.

  7. Select the FTP or HTTPS mode that the server uses, and then click OK.

  8. Click OK.

See Randomizing content downloads from a LiveUpdate server

See Configuring Windows client updates to run when client computers are idle

See Choose a distribution method to update content on clients

Legacy ID: v38984524_v81626096
  • Endpoint Protection

    14.2 RU1, 14.2 MP1, 14.2, 14.0.1 MP2, 14.0.1 MP1, 14.0.1, 14.0.0 MP2, 14 MP1, 14, 12.1 RU6 MP8, 12.1 RU6 MP7, 12.1 RU6 MP6, 12.1 RU6 MP5, 12.1 RU6 MP4, 12.1 RU6 MP3, 12.1 RU6 MP2, 12.1 RU6 MP1, 12.1 RU6, 12.1 RU5, 12.1 RU4, 12.1 RU3, 12.1 RU2

Thanks for your feedback. Let us know if you have additional comments below. (requires login)

    © 1995-2019 Symantec Corporation