Affected module: brightmail_client, brightmail_engine, agent, conduit, and jlu_controller.
Language: French and English
Product version: Symantec Brightmail Gateway version 8.0 and later.
This error message may appear in agent_log, conduit_log, jlu-controller_log, bmclient_log, and bmserver_log. The error occurs when the relevant component fails to open a file. In addition to this error, additional information may be available in the corresponding log.
The file may have been corrupted or inadvertently deleted, and either the memory or the disk space has been exhausted.
Examine the corresponding log for additional error messages to determine the root cause. Correct those issues accordingly, such as free disk space, adjust memory usage, and so on. If the issue persists, contact customer support for further assistance.
Imported Document ID: HOWTO59211
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