What are the steps for a Push or Pull Installation of the Altiris Agent?
For Altiris Agent Requirements, see article 25901, "Basic requirements for the Altiris Agent."
Altiris Agent Push Installation
This section provides information for performing an Altiris Agent Push installation. This installation lets you install the Altiris Agent to your client computers from the Notification Server. In other words, there is no need to be at the client computer to install the Altiris Agent. You can specify which computers to push the installation to. The Notification Server then downloads and installs the Altiris Agent to all designated computers.
Note: If you are pushing to a computer with an Altiris Agent installed but pointing to a different Notification Server, the status on this page may not be updated properly.
To push the Altiris Agent to a computer, the following must apply:
To initiate an Altiris Agent Push installation
Note: To see if the installation was successful, you can run the Altiris Agent basic inventory (sorted by last update) report. The Altiris Agent sends basic inventory soon after it is installed which shows managed computers that have recently sent basic inventory. This report can be found in the Altiris Console by clicking the Reports tab and then in the left pane, navigating to Altiris Configuration > Reports > NS Client Inventory.
Note: You can examine managed computer information in Resource Manager by double-clicking on the computer name in this list. The first time you try to access Resource Manager this way, if grid control is not installed, it will install automatically. Click Back on your browser and double-click on the computer name again to access Resource Manager.
Altiris Agent Pull Installation
This type of installation is initiated from the desired client computer. The advantage of this method is that it works with a target computer running any Windows 32-bit operating system. The disadvantage to using this instead of pushing the Altiris Agent is that this procedure must be started separately from each computer.
The Altiris Agent installation is run under the security ID of the user initiating the Pull. If the user initializing the Pull is using Windows NT/2000/XP/2003, they must have administrator rights to complete the Altiris Agent installation. On Windows NT, if you do not have sufficient rights and you try to install the Altiris Agent, you will get an iKernal 800 error.
Note: The minimum required version of Internet Explorer, for Pull Installation, is 5.5.
Performing an Altiris Agent Pull installation
Initiating an Altiris Agent Pull installation from a computer
Uninstalling the Altiris Agent
To initiate an Altiris Agent uninstall:
Note: The uninstall will not complete until the target computer has been restarted.
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This will clear the history and restart the chat.