The ServiceDesk Setup wizard creates and configures the replication database. After the replication database is created, you configure one or more replication schedules that specify the data to replicate and when to replicate it.
Examples of replication schedules are as follows:
On the first day of every month, move all data that is older than 120 days.
Every Saturday at 1:00 A.M., copy all data.
One time, copy the incident data to a file for use in a presentation.
To schedule the database replication
In the ServiceDesk portal, click Admin > Reports > Replication Schedule List.
In the upper right of the Replication Schedules section, click the Add Replication Schedule symbol (a white page with a green plus sign).
In the New Replication Schedule dialog box, name and configure the schedule.
The type of schedule that you select determines the schedule settings that appear.
When you finish configuring the schedule, in the New Replication Schedule dialog box, click Save.
Imported Document ID: HOWTO61520
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