If the SQL Server instance is not on the same server as the ServiceDesk installation, you must install additional SQL Server components on the ServiceDesk server. These components are part of a feature pack for Microsoft SQL Server.
For more information and downloads, see Download details for the Feature Pack for Microsoft SQL Server 2005 - December at the following URL:
This task is a step of the process for preparing the ServiceDesk server computer for ServiceDesk installation.
See Preparing the ServiceDesk server computer for ServiceDesk installation.
To install SQL Server support components
Log on to the computer using the ServiceDesk installation account.
Download and install the sqlncli_x64.msi file.
Download and install the SQLServer2005_ADOMD_x64.msi file.
Download and install the SQLServer2005_XMO_x64.msi file.
Subscribing will provide email updates when this Article is updated. Login is required to Subscribe
Thanks for your feedback. Let us know if you have additional comments below. (requires login)
This will clear the history and restart the chat.