When you upgrade the Symantec Management Platform you upgrade Workflow Solution. Upgrading the Solution upgrades the Workflow Enterprise Management pages in the Symantec Management Console and the Workflow Installer.
Upgrade Workflow Server on the Symantec Management Platform computer.
Upgrading the Solution does not upgrade Workflow Server on the Symantec Management Platform computer. You use the Workflow Installer to upgrade Workflow Server.
Upgrade your Workflow computers (test, production, and then design).
You use the Workflow Installer to upgrade your Workflow computers
Table: Process for upgrading Workflow
Back up your projects.
Create packages for all your projects, and store these packages on a safe directory. Save and check in all the projects that are opened for editing. Close active Workflow Designer applications.
Back up the Process Manager database.
Create a backup of your Process Manager database. Store the database backup on a safe directory.
Install Workflow in a testing environment.
Install Workflow in a testing environment, or upgrade your existing Workflow testing environment.
When you install or upgrade your Workflow testing computer, make sure that you configure a connection to a Symantec Management Platform computer.
The version of the platform should match the version of Workflow.
Revise your projects.
Open each project and make the necessary changes so that it is compatible with new version of Workflow and the Symantec Management Platform.
Publish revised projects.
Publish your revised projects to the Workflow Server computer.
Test revised projects.
Conduct thorough tests to ensure that your projects work properly. If you encounter any problems, fix the project and republish.
If you have 6.x projects that interact with the Symantec Management Platform or with external, non-Workflow APIs, pay special attention to testing these projects. If the platform APIs or external APIs have changed, your projects can be affected.
Symantec recommends that you test all processes thoroughly before you publish them to a production environment. Publishing untested processes in a production environment can cause significant problems.
Upgrade Workflow on your production computer.
If your production computer and SQL Server computer meet the system requirements, upgrade Workflow.