Restart Server Extensions after making changes to the configurations.
See Starting Workflow Server Extensions.
See Configuring Server Extensions.
To restart server extensions
Open Windows services manager. Click Start > Control Panel > Administrative Tools > Services.
In the services pane, click LogicBase 2006 Server Extensions.
To the left of the services list, click Restart the Service. You can also right-click on Symantec Workflow Server and click Restart.
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This will clear the history and restart the chat.