You can import report categories from another instance of Process Manager.
See Adding report categories.
See Deleting report categories.
See Importing reports.
To import a report category
In the Process Manager portal, click Reports tab.
Under Report Categories, click Import Category.
In the Import dialog box, click Browse and select the report file that you want to import.
Select one of the following options to determine whether Process Manager overwrites or copies existing reports:
Overwrite existing reports - Process Manager overwrites reports with the same report ID
Create new copy - Process Manager creates new copies of all the reports
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This will clear the history and restart the chat.