This scenario helps you create and test a project that sets up a new employee.
In most companies, the new employee setup process begins when a member of a department or business unit contacts the Human Resources department to either recruit the right person or process a person already chosen. From this initial contact, a Human Resources employee begins the process of organizing the business units required to prepare for the new employees arrival. When the new employee begins their first day of work, everything will be ready for them and they can begin being productive right away.
Typically, at the start of the process, the employee's name, department, title, and location will be known. Additional information may be available, such as whether they are allocated to a project or budget, and possibly an employee number, but little else. From this point, a verification and approval process is common to ensure that all business units involved are aware of the new employee, thus keeping everyone informed. In this scenario, the Human Resources person processing the employee provides the first information using the My Service Request Console, and chooses the New Employee Setup item from the Service Catalog. Development of this scenario is focused on automating building access for the employee.