The License Status Manager lets you view licensing information about Workflow and Workflow-related applications (such as ServiceDesk). This tool also lets you run tests on your license to verify that it works properly. The tool does not create or manage licensing. The Symantec Management Platform manages all licensing. The tool communicates with the Symantec Management Platform to determine licensing information.
The License Status Manager has two tabs: Workflow License and Application Licenses. The Workflow License tab displays license information for Workflow, and the Application Licenses tab displays license information about Workflow-related applications.
On the Workflow License tab, you can run tests on all the licensed features of Workflow. When you run the tests, the Result column displays whether the tests pass or fail.
The Application Licenses tab displays properties about Workflow-related applications such as ServiceDesk.
Table: Properties on the Application Licenses tab
Lists the Workflow-related applications that are installed on the local computer and that are licensed in the Symantec Management Platform.
License Provider Name
The name of the product for which the license is provided.
The issuing organization.
A description of the license for the selected application.
Provider Specific Information
Provider specific information for the license.
Service Prefixes Under Concurrent Use License
License sub-divisions that let multiple users concurrently use different parts of ServiceDesk.
Service Prefixes Under General Use License
When a process view is opened, the service ID of the process is used to determine whether or not access to that process view is governed by a licensed service context. If the service ID starts with any declared prefix of any registered service contexts, access to it is contingent upon the licensing rules of that service context.
Imported Document ID: HOWTO62218
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