The messaging bus within Symantec Workflow provides a robust mechanism for orchestrating data and shuttling it through your environment. A bus can point to files, memory, a database that is located on another server, or even to a NULL (empty) pointer.
The bus acts like a highway for data. Any highway has a high probability of some traffic when data travels between two points at one time.
In addition, you can modify this bus into numerous different configurations. Therefore, it is important to capture the core configuration data of the message bus every time you perform a backup.
To minimize data loss, shut down the Web services and Symantec Workflow Server service before you perform the capture task. Before you perform this task, you should also read related topics about the components that you can back up.