You can verify your installation and ensure that all of your configuration steps complete successfully.
See Installing and configuring IT Analytics Solution
To verify your installation
In the Symantec Management Console, on the Reports menu, click All Reports.
Verify that the correct items appear in your installation.
The left pane should include the following items:
IT Analytics Reports
If you experience pop-up dialog boxes while your cubes load, you need to remove the warning messages.
See Removing warning messages.
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This will clear the history and restart the chat.