You can uninstall IT Analytics Solution by removing the IT Analytics Packs from Symantec Management Platform and then uninstalling IT Analytics Solution itself.
Table: Process for uninstalling IT Analytics
Remove the IT Analytics Packs from Symantec Management Platform.
You can use Symantec Installation Manager to remove your IT Analytics Packs.
See Removing the IT Analytics Packs.
Uninstall IT Analytics Solution.
You can use Symantec Installation Manager to safely remove IT Analytics Solution.
See Uninstalling IT Analytics Solution.
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This will clear the history and restart the chat.