When the software update plug-in is installed on a managed computer, a Software Updates tab appears in the Symantec Management Agent. From this tab, users can view the software updates that are applicable to their computer. They can view the status of all received software updates: those that have been scheduled to be installed and those that have been recently installed.
Table: Items in the software update plug-in user interface
This pane lists all scheduled activities for the software update plug-in.
By checking or unchecking boxes, you can choose to show or hide software updates with the status listed next to each box.
For example, uncheck Not Currently Applicable to hide any software updates not applicable to the managed computer.
Click Start Software Update Cycle to manually start the installation of software updates rather than wait for scheduled times.
This option is available only if Allow user to run is checked on the Default Software Update Plug-in Policy page.
Software updates for this computer
Displays the software updates that are applicable to this computer.
Icons in the Status column
A red error icon indicates that the maximum application retries for a failed software update have been exceeded.
A yellow warning icon indicates that the software update has failed to be applied at least once, but has not exceeded the maximum application retries. It is reapplied.
The green tick icon indicates that the Applicable rule is TRUE and the IsInstalled rule indicates that the update was installed.
A clock icon indicates that the Applicable rule is true and the IsInstalled rule is FALSE. The software update is scheduled for installation.
An information icon indicates that the Applicable rule has evaluated false. This means that the software update does not apply to this computer. You can also configure the agent not to display the software updates that do not apply by clearing the Not Currently Applicable check box in the Show Updates pane.
A user icon indicates that a user installed the update.
A download icon indicates that the plug-in is downloading or attempting to download a software update package.
A superseded icon indicates that the update was superseded by a later update and will not be installed.
Text labels in the Status column
Installation is in Progress - The update is currently being installed.
Verification - The update is installed, but assessment scan has not been run yet to verify this.
Installed - The Applicable rule is TRUE and the IsInstalled rule indicates that it is already installed. If the Last Applied date is not empty, it means that the plug-in has installed the update.
Failed to Install - The maximum application retries for a failed software update has been exceeded.
Installation Failed - Rescheduled - The software update has failed to be applied at least once but has not exceeded the maximum application retries. It will be reapplied.
Installed by User - The software update was applicable, but was installed before the Software Update policy has arrived to the computer.
Installation Scheduled - The Applicable rule is true and the IsInstalled rule is FALSE. The software update is scheduled for installation.
Not Applicable - The Applicable rule has evaluated false. This means that the software update does not apply to this computer.
Pending - The Applicable and IsInstalled rules have not yet been evaluated.
Download required - The rules have been evaluated and the update package needs to be downloaded to the agent.
Retry - An attempt to download the package has failed and the agent is trying to download the package again.
The name of the bulletin containing the software update.
Software Update Name
The name of the individual software update.
The date and time of the last applied download. The last install time is displayed only if the software update plug-in installs the software update. If the software update is already installed (another source installed the software update) when the software update plug-in goes to install it the first time, this field displays "Never".
Time of schedule means that this software update has been scheduled to be installed. Not scheduled means that this software update has not been scheduled to be installed.
Imported Document ID: HOWTO63824
Subscribing will provide email updates when this Article is updated. Login is required.