You use monitor service on a site server to perform agentless monitoring. By default, monitor service is installed on the Notification Server computer. Because monitoring can be resource-intensive, you can distribute the monitoring load to other site servers to reduce the load on Notification Server. You can set up as many monitoring site servers as needed.
To install the monitor service on a remote site server, the server must be running one of the following operating systems:
Microsoft Windows Server 2003 SP2 x86
Microsoft Windows Server 2008 R2 x64
The Potential Monitor Servers filter automatically determines possible site servers. The Potential Monitor Servers filter is available on the Management menu, under Filters. Your agentless monitor policies do not require any special configuration to work with a monitor service on one or more site servers.
You should only install monitor service on a computer that is secure and trusted. The security that is set up for the Notification Server computer must also apply to the site server computer.
Monitor service requires that the following be installed on the site server:
The Symantec Management Agent
The Pluggable Protocols Architecture (PPA) client computer component
The credential manager client computer component
Table: Process for setting up a remote monitoring site server
Install the Symantec Management Agent on the site server.
A remote monitoring server and its dependencies require the Symantec Management Agent. If the Symantec Management Agent is not installed on the site server, install it.
Configure connection profiles on Notification Server.
Connection profiles must be configured on Notification Server for remote monitoring to work. Configure your connection profiles before you install the Pluggable Protocols Architecture (PPA) client computer component on the site server.
Install the Pluggable Protocols Architecture (PPA) client computer component on the site server.
A remote monitoring server depends on the Pluggable Protocols Architecture (PPA) client computer component to communicate with network devices and computers. When the Pluggable Protocols Architecture (PPA) client computer component is installed, the credential manager client computer component is also installed.