You use monitor service on a site server to perform agentless monitoring. Monitor service is installed on the Notification Server computer by default. You can also add monitor service to one or more site servers.
Credential manager client computer component is installed when you install Pluggable Protocols Architecture (PPA) client computer component. After Pluggable Protocols Architecture (PPA) and credential manager are installed, wait until the Symantec Management Agent sends inventory information before adding a monitor service.
You should only install monitor service on a computer that is secure and trusted. The security that is set up for the Notification Server computer must also apply to the site server computer.
When you add monitor service to a site server, it is installed on the selected site server according to the schedule in the installation policy. Monitor service has an installation policy for 64-bit and 32-bit computers. The installation policies are in the Advanced folder for monitor service. To access these installation policies, on the Settings menu, click Notification Server > Site Server Settings > Monitor Service > Advanced.
To add monitor service to a site server
In the Symantec Management Console, on the Settings menu, click Notification Server > Site Server Settings.
In the right pane, in the Detailed Information section, in the View menu, click Site Servers.
Select the site server and click the Edit symbol.
In the Add/Remove Services dialog box, check Monitor Service and click Next.
If Pluggable Protocols Architecture (PPA) and credential manager are not installed on the site server, you cannot check Monitor Service.
In the dialog box that appears, confirm your addition of the monitor service to the correct site server and click OK.
To check the status of the installation, on the Site Management page, expand the Site Services section and then expand the Monitor Service section.
A pie chart displays the site servers that are installed, pending installation, or not installed.
Imported Document ID: HOWTO64032
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