Error text: Error while trying to send file filename
Affected module: conduit
Product version: Symantec Brightmail Gateway 9.5 and later versions
The warning is most likely due to a transient situation, and usually there are additional errors proceeding this warning string in the conduit_log.
Any of the following events can cause this issue to occur:
The network connection to Symantec BLOC server is disconnected
HTTP session timeout
Running out of memory or disk space can also result in this warning, but the chance is slim.
If the warning does not continue to occur, you can ignore this error as the system has corrected itself. Otherwise, examine the conduit log for additional warning and the error messages that may help to determine the root cause, and perform the appropriate action. If the issue persists, contact Symantec support for further assistance.
The following is an example of the error message as it appears in the conduit_log.
<date>T<time> (ERROR:18531.3066284944):  Network error occurred,
Couldn't resolve host '1aztec.brightmail.com' (6), check your network
connection settings, check your proxy settings (if applicable), and
check to ensure that port 443 (HTTPS) is open through any relevant
<date>T<time> (WARNING:18531.3066284944):  Error while trying
to send file reporter.18531.1339799706.xmit.
Imported Document ID: HOWTO65639
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