Error code: 54023
Error text: <time><severity><host><type>  License check for service (%s) failed.
Affected module: jlu-controller
Product version: Symantec Brightmail Gateway 9.0
Cause: This message is logged when no valid antivirus content license is installed on the appliance.
Resolution: Install a valid antivirus content license or disable the jlu-controller.
For steps on installing a valid antivirus license, see http://support.veritas.com/docs/322124
For steps on enabling and disabling logs, see http://support.veritas.com/docs/320083
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This will clear the history and restart the chat.