If you need to switch sylink.xml file and get the communication back between Symantec Endpoint Protection Manager (SEPM) and client, follow these steps:
1- Copy sylink.xml file to the client you want to restore communication;
2 - Run the SylinkDrop Application located in the path:
C:\Programs Files\Symantec\Symantec Endpoint Protection\12.1.xxxx.xxx\bin\SylinkDrop.exe
NOTE: In case of password protect to stop SEP by Policy is set it up, SMC services should be stopped first and then use Sylinkdrop.
Subscribing will provide email updates when this Article is updated. Login is required to Subscribe
Thanks for your feedback. Let us know if you have additional comments below. (requires login)
This will clear the history and restart the chat.