By design, when the hotfix MSI file is used to install the hotfix, the version of the pcAnywhere program is not incremented as it was when using LiveUpdate
NOTE: In January 2012, Symantec confirmed that pcAnywhere source code was exposed by hackers who posted the code publicly. At that time, Symantec responded with a hot fix to address immediate vulnerabilities. In addition, Symantec determined that the pcAnywhere security model required an update. This update secures pcAnywhere communications for the traditional pcAnywhere product as well as the pcAnywhere Solution, which is part of the Symantec Client Management Suite (CMS).
As a result of the security updates, there is a new version of pcAnywhere available and it is not backward-compatible with, and will not connect to, older versions of pcAnywhere.
Symantec recommends that customers install the latest version of pcAnywhere (12.5 SP4 or Solution 12.6.7) and follow general security best practices. The latest version of pcAnywhere includes all previous hot fixes and the updated security model. Please see http://www.symantec.com/docs/DOC5442 for more information.
Imported Document ID: HOWTO66279
Subscribing will provide email updates when this Article is updated. Login is required.