How to redirect a Unix, Linux or Mac client to a different Symantec Management Platform Server - Complete List
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How to redirect a Unix, Linux or Mac client to a different Symantec Management Platform Server - Complete List

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Article ID: 180983

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Updated On:

Products

Client Management Suite IT Management Suite

Issue/Introduction

There are multiple methods to direct a ULM client to a different notification server. 

Environment

ITMS 8.x

Resolution

  1. On the old NS/SMP server, browse to the agent targeted settings screen and click on the 'Advanced' tab. Enter url of the new NS/SMP server. If the new NS/SMP server has a newer version of the agent than what is currently installed on the client, the computer resource will fall into the agent upgrade filter and upgrade automatically.
     
  2. Run the following command from a shell prompt on the client computer:
    “sudo aex-helper agent -s “Notification Servers” Server-1 <newservername>”.

    Note:
    Using the method above, you can run it as a script from the old NS/SMP server, without sudo, script will run as root by default. And then restart agent:
    aex-helper agent -s "Notification Servers" Server-1 NewServerName; aex-helper agent restart &
     
  3. Manually edit the /opt/Altiris/notification/nsagent/etc/client.conf file and change the 'Server-1' value to the resolvable name of the new NS/SMP server. Then restart the agent: “sudo aex-helper agent restart”.
     
  4. Run the ‘aex-configure -iconfigure’ utility and specify the name of the server at the first prompt.

Note that any of the options involving client command lines can be added to a SWD task.