Symantec Email Submission Client simplifies the way you submit spam emails to Symantec. Email Submission Client accesses any Exchange server through the Client Access Server. After you deploy Email Submission Client, it obtains a list of all the Exchange servers and mailboxes on your network. It lets you create a spam submission folder on the mailbox of a user or a user group. The user copies any email that is identified as spam or unwanted email to the spam submission folder.
When a user copies or moves the email to the spam submission folder, the Client Access Server notifies Email Submission Client about the email. Based on the notification, Email Submission Client retrieves this email from the spam submission folder. This email is later sent over HTTPS to Symantec for analysis.
Symantec receives the submissions that Email Submission Client makes and later analyzes or validates the email. Based on the analysis, Symantec improves the effectiveness of spam filtering by creating appropriate rulesets. Symantec integrates the rulesets that it creates through the following products:
Symantec Protection Suite Enterprise Edition
Symantec Protection Suite Enterprise Edition Gateway
Symantec Protection Suite Advanced Business Edition
Symantec Protection Suite Small Business Edition
Symantec Mail Security for Microsoft Exchange
Symantec Messaging Gateway
Symantec need not necessarily create a ruleset for every submission that Email Submission Client makes.
Email Submission Client also lets you control the way a user or a user group submits a spam submission to Symantec. You can associate a user or a user group to one of the following submission types:
Email Submission Client submits the email in the spam submission folder directly to Symantec.
Email Submission Client moves the emails in the spam submission folder to an intermediate mailbox or an administrator mailbox. This submission allows the intermediate user or the administrator to monitor the submissions before SESC submits them to Symantec.