Symantec Email Submission Client connects to the mailboxes through the CAS URL. After you register the Exchange servers with Email Submission Client, you must specify the CAS URL.
To specify the CAS URL
In the Email Submission Client user interface, click the Exchange Servers tab.
In the CAS URL text box, type the CAS URL.
For example, the entry for CAS URL appears as follows:
Where <server> is the host name of the Exchange CAS.
Where <IP Address> is the IP address of the Exchange CAS.
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This will clear the history and restart the chat.